Purchase Order Terms and Conditions

These terms and conditions provide The Hershey Company suppliers with the guidelines and legal stipulations of purchase orders with The Hershey Company. The terms and conditions vary by country, select the country below to view the appropriate purchase order terms and conditions.

PO Terms & Conditions Effective July 08, 2020 - U.S. 

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PO Terms & Conditions Effective March 19, 2018 - U.S. 

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PO Terms & Conditions Effective February 10, 2017 - U.S. 

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PO Terms & Conditions Effective November 1, 2016 - U.S. 

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PO Terms & Conditions Prior to November 1, 2016 - U.S. 

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PO Terms & Conditions Effective February 10, 2017 - Brazil (Portuguese & English)

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PO Terms & Conditions Effective November 1, 2016 - Brazil (Portuguese & English)

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PO Terms & Conditions Prior to November 1, 2016 - Brazil (Portuguese & English)

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PO Terms & Conditions Effective March 19, 2018 - Canada

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PO Terms & Conditions Effective February 10, 2017 - Canada

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PO Terms & Conditions Effective November 1, 2016 - Canada

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PO Terms & Conditions Prior to November 1, 2016 - Canada (English & French)

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PO Terms & Conditions Effective February 10, 2017 - India

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PO Terms & Conditions Effective November 1, 2016 - India

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PO Terms & Conditions Prior to November 1, 2016 - India

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PO Terms & Conditions Effective February 10, 2017 - Malaysia

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PO Terms & Conditions Effective November 1, 2016 - Malaysia

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PO Terms & Conditions Prior to November 1, 2016 - Malaysia

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PO Terms & Conditions Effective February 10, 2017 - Mexico (Spanish & English)

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PO Terms & Conditions Effective November 1, 2016 - Mexico (Spanish & English)

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PO Terms & Conditions Prior to November 1, 2016 - Mexico (Spanish & English)

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PO Terms & Conditions Effective February 10, 2017 - Philippines

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PO Terms & Conditions Effective November 1, 2016 - Philippines

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PO Terms & Conditions Prior to November 1, 2016 - Philippines

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PO Terms & Conditions Effective February 10, 2017 - Sinapore

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PO Terms & Conditions Effective November 1, 2016 - Sinapore

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PO Terms & Conditions Prior to November 1, 2016 - Sinapore

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PO Terms & Conditions Effective February 10, 2017 - Switzerland

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PO Terms & Conditions Effective November 1, 2016 - Switzerland

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PO Terms & Conditions Prior to November 1, 2016 - Switzerland

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PO Terms & Conditions Effective February 10, 2017 - U.A.E

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PO Terms & Conditions Effective February 10, 2017 - U.K.

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Supplier Import Requirements

The Hershey Company purchase orders are governed by the shipping/import requirements contained at http://import.hersheys.com. This site also includes the shipping/import instructions by Ship-to Country.

Supplier Code of Conduct

The Hershey Company has a long history of operating with high ethical standards and integrity. We have done this by balancing our strong desire for profitable growth with our commitments to our various stakeholders, including our employees, shareholders, consumers and the communities in which we operate. Hershey’s Supplier Code of Conduct outlines our standards and expectations with respect to key areas of corporate social responsibility. Our goal is to work with suppliers and vendors to assure compliance with these requirements. The Supplier Code of Conduct requirements are contained at https://www.thehersheycompany.com/content/dam/corporate-us/documents/partners-and-suppliers/supplier-code-of-conduct.pdf.


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Partners in Quality

Continuing the legacy of our founder, Milton S. Hershey, our commitment to delivering quality products to our customers and upholding ethical business practices is core to who we are. The Hershey Company (Hershey) views its business partners as an integral part of its success. Our business partners are ingredient, packaging and raw materials Suppliers, Co-manufacturers, Co-packers, and Food Licensees - collectively referred to as Suppliers. The expectations set forth in the manual are a comprehensive set of food safety and quality programs that serve as a solid foundation for our Supplier Quality Management system. We rely on our Suppliers to embrace these programs and implement a culture that continually pursues improvements in food safety. Select the manual below to view the quality expectations.

The Hershey Company Partners in Quality: Packaging Supplier Quality Expectations Manual

The Hershey Company Partners in Quality: Supplier Quality Expectations Manual: Translations available in Spanish, Portuguese and Chinese.

  • Ingredient Suppliers
  • Contract Manufacturers
  • Contract Packaging
  • Licensee

Insurance Requirements

Hershey requires all vendors and suppliers operating under a Purchase Order or contract maintain insurance coverage according to the terms of the Purchase Order or contract with Hershey. The resources below contain further details on Hershey’s insurance requirements.

Company Classification Description:

  • Medical Services – Contract Nurses & Medical Service Providers
  • Small Co-Manufacturer / Co-Packer – Co-Man less than 10M

Payment Terms

Our supplier community is a critical component to our success, and we thank you for your continued support and partnership. To remain a top performer, we continually benchmark best practices to provide overall value to our customers and consumers. Effective Jan 4, 2021, The Hershey Company will establish standard payment terms of 90 days in line with general market practice among peer companies. We are appreciative of our suppliers honoring the new 90 days terms that are essential to our growth and competitiveness in today’s environment. We welcome any questions you might have in this respect. Please send any questions to: PaymentTerms@hersheys.com